ISO 27701: Privacy Information Management

Is your personal information private? 

What is ISO 27701?

ISO 27701 is an extension to ISO 27001, the international standard for information security management systems (ISMS). ISO 27701 specifically focuses on privacy management and extends the requirements and guidance provided by ISO/IEC 27001 to cover privacy information management systems (PIMS).

The primary objective of ISO 27701 is to provide organizations with a framework for establishing, implementing, maintaining, and continually improving a PIMS to enhance the protection of privacy information. This includes personal data and other types of sensitive information that organizations process, store, or transmit.

Key elements of ISO 27701 include:

  • Privacy Information Management System (PIMS):
  • Establishing a PIMS framework aligned with the principles and requirements of ISO/IEC 27001 to manage privacy risks effectively.
  • Privacy Policy and Objectives:
  • Developing a privacy policy that outlines the organization’s commitment to protecting privacy information and setting privacy objectives and targets aligned with organizational goals.
  • Legal and Regulatory Compliance:
  • Ensuring compliance with applicable privacy laws, regulations, contractual requirements, and other obligations related to the processing of personal data and privacy information.
  • Privacy Risk Management:
  • Identifying and assessing privacy risks associated with the processing of personal data and implementing controls to mitigate or manage these risks effectively.
  • Privacy Controls:
  • Implementing technical, organizational, and procedural controls to protect privacy information against unauthorized access, disclosure, alteration, or destruction.
  • Privacy by Design and Default:
  • Integrating privacy considerations into the design and development of products, services, systems, and processes to ensure that privacy requirements are addressed from the outset.
  • Data Subject Rights:
  • Establishing procedures for responding to data subject rights requests, including access, rectification, erasure, and objection, in accordance with applicable privacy laws and regulations.
  • Privacy Incident Response and Reporting:
  • Establishing procedures for detecting, responding to, and reporting privacy incidents, breaches, and other security events that may impact privacy information.

ISO 27701 certification involves a third-party audit to assess whether an organization’s privacy information management system conforms to the requirements of the standard. Certification demonstrates to stakeholders, including customers, partners, regulators, and the public, that the organization is committed to protecting privacy information and managing privacy risks effectively.

Why ISO 27701 Matters for Your Business:

ISO 27701 holds paramount importance for your business, establishing effective privacy management practices. In a data-driven era, where privacy protection is a critical concern, implementing ISO 27701 demonstrates a commitment to safeguarding personal information and meeting privacy regulatory requirements.

Compliance with Privacy Regulations:

Aligns with various privacy laws, such as the General Data Protection Regulation (GDPR) in Europe. Compliance is crucial to avoid penalties, reputational damage, and legal consequences.

Enhanced Customer Trust:

Addresses individuals’ top concern by prioritizing the protection of personal information. Builds trust and demonstrates commitment to responsible data handling practices, fostering stronger customer relationships and loyalty.

Mitigation of Privacy Risks:

Enables identification and assessment of privacy risks. Implementation of controls and measures mitigates risks, reducing the likelihood of privacy breaches or incidents.

Competitive Advantage:

Achieving certification sets your business apart, showcasing dedication to privacy management. Provides a competitive edge, particularly when bidding for contracts with organizations prioritizing privacy.

Improved Data Governance:

Promotes a structured approach to managing personal information. Establishes processes for data handling, consent management, data minimization, and individual rights management, ensuring appropriate and secure data governance.

Organizational Resilience:

Encourages a culture of privacy awareness and continuous improvement. Fosters a privacy-centric mindset, enabling better responses to privacy challenges, adaptation to evolving regulations, and continuous compliance.

ISO 27701 is crucial for your business, offering a comprehensive framework for privacy management. It facilitates regulatory compliance, builds customer trust, mitigates privacy risks, provides a competitive advantage, improves data governance, and enhances organizational resilience in the face of privacy challenges.

The philosophy behind ISO27701: Protect Personal Identifiable Information (PII)

If you are considering attaining Cyber Essentials  or Cyber Essentials Plus accreditation and want a pre-assessment evaluation to identify any areas where you might fail, then AEC can conduct a Readiness Assessment complete with a report advising on any areas where you need to make improvements, or changes, to pass the Cyber Essentials or Cyber Essentials Plus certification/audit.

Working in partnership with our Certification Body we can conduct the audit and award the certificate if you meet all the criteria. One of our Cyber Assessors will link to you remotely to conduct an audit against the criteria specified for Cyber Essentials Plus.

AEC can provide additional support and guidance to identify any changes required for your environment to mitigate any problems with the  security posture that could cause any non-compliance or impact a successful certification. We also can provide additional ongoing guidance throughout the Cyber Essentials Certification process.

In order to get a fixed price proposal please complete the following Cyber Security Consultancy Next Steps and select Cyber Essentials Fixed Price Proposal

Notes about Cyber Essentials Plus Service Options 

  • The cost of a Cyber Essentials PLUS assessment will depend on the size and complexity of your network and devices.
  • Re-testing timescales are based on the NCSC guidelines.
  • You will need to complete your Cyber Essentials PLUS audit within 3 months of your last Cyber Essentials basic certification 

Legacy Operating Systems and Applications

Unsupported operating systems will not meet Cyber Essentials or Cyber Essential Plus certification and organisations often feel pressured to upgrade their systems, which could mean significantly increased costs and having to re-engineer applications to run on new platforms.

If you are developing, or have developed your own applications, you need to be able to deploy safely and securely and meet the requirements of Cyber Essentials and Cyber Essentials Plus, this is where our Legacy Application Security solution from Droplet will enable you to meet the requirements without the additional burden and overhead of re-platforming your legacy applications and operating systems.

What Are the Benefits of Cyber Essentials? 

Most companies rely on digital offerings and services as part of their day to day business, but where there is information technology there is an element of information security risk. These organisations will at some time come under some form of threat from cyber criminals. This self-assessment and audited Cyber Essentials option will give you protection against a wide variety of the most common cyber-attacks.

Your Cyber Essentials certification will:

  • Reassure customers that you are working to secure your IT against cyber attack.
  • Attract new business with the assurance you have cyber security measures in place.
  • Give you a clear picture of your organisation’s cyber security level.
  • Present more business opportunities since some Government contracts require Cyber Essentials certification.
  • Reduce the risk of your organisation becoming a victim of a cyberattack.
  • Show your customers that you care about the security of their information and help you win their trust

Cyber Essentials technical requirements updated for April 2023

In April 2023, the NCSC and its Cyber Essentials delivery partner IASME will update the technical requirements for Cyber Essentials. This update is part of a regular review of the scheme’s technical controls, ensuring that it continues to help UK organisations guard against the most common cyber threats.

After a major update last year – the biggest update to the scheme since it was first set up in 2014 – the 2023 update will be lighter touch, providing a number of clarifications, alongside some important new guidance. This includes:

User devices.

With the exception of network devices (such as firewalls and routers), all user devices declared within the scope of the certification only require the make and operating system to be listed. We have removed the requirement for the applicant to list the model of the device. This change will be reflected in the self-assessment question set, rather than the requirements document.

Clarification on firmware.

All firmware is currently included in the definition of ‘software’, and so must be kept up to date and supported. Following feedback that this information can be difficult to find, we are changing this to include just router and firewall firmware.

Third party devices.

More information and a new table that clarify how third-party devices, such as contractor or student devices, should be treated in your application.

Device unlocking.

They have made a change there to mitigate some issues around default settings in devices being unconfigurable (such as the number of unsuccessful login attempts before the device is locked). Where that is the case, it’s now acceptable for applicants to use those default settings.

Malware protection.

Anti-malware software will no longer need to be signature based and they have clarified which mechanism is suitable for different types of devices. Sandboxing is removed as an option.

Zero Trust

New guidance on zero trust architecture for achieving CE and a note on the importance of asset management.

Style and language.

Several language and format changes have been made to make the document easier to read.

Structure updated.

The technical controls have been reordered to align with the updated self-assessment question set.

Cyber Essentials and Cyber Essentials Plus Testing.

The CE+ Illustrative Test Specification document has been updated to align with the requirements changes. The biggest change there is a refreshed set of Malware Protection tests, to simplify the process for both applicants and assessors.

All these changes are based on feedback from assessors and applicants, and have been made in consultation with technical experts from the NCSC. As well as the updated requirements and new question set, IASME are also providing more guidance documents to help applicants during the certification process. This includes articles to help applicants understand the questions, as well as access to a dedicated knowledge base.

This latest update (version 3.1) will take effect from 24 April 2023. This means all applications started on or after this date will use the new requirements and question set.

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